POLICY NOTIFICATION

Cancellation Policy

Microblading deposits/payments are non-refundable. We respectfully ask that you provide us with a 48 hour notice of any schedule changes or cancellation requests. Please understand that when you cancel or miss your appointment without providing a 48 hour notice we are often unable to fill that appointment time. This is an inconvenience to your artist and also means our other clients miss the chance to receive services they need. For this reason, your deposit will be forfeited and another deposit will be required in order to secure a future appointment. We understand that emergencies can arise and illnesses do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, we request that you cancel your session. Inclement weather may also result in the need for late cancellations. We will do our best to give advanced notice if we are closing or need to cancel due to bad weather and we ask you to do the same. Please do not risk your own safety trying to make your appointment. Late cancellation due to emergency, illness, or inclement weather will generally not result in any charges, but this is determined on a case-by-case basis.

Late Arrival Policy

Microblading deposits/payments are non-refundable. We request that you arrive 5-10 minutes prior to your appointment time to allow time to fill out any required paperwork. We understand that issues can arise that may cause you to be late for your appointment. However, we ask that you call to inform us if this ever occurs so we can do our best to accommodate you. Appointment times are reserved for each client, so oftentimes we cannot exceed that reserved time without making the next client late. If you arrive more than 30 minutes late to your appointment we will be unable to proceed with the appointment and your deposit will be forfeited. If you choose to cancel your appointment, you will automatically forfeit your appointment.

No Call No Show Policy

All NO CALL NO SHOW appointments are charged 100% of the appointment cost. MAVEN & MUSE, LLC reserves the right to refuse booking future appointments.